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What should I do if I have received defective or wrongly shipped products?

Posted by PUER HOMME(ip:)

Date 2021-07-05

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We are sorry for the inconvenience caused. Please contact our CS center (puer9@naver.com),

E-mail or phone within 14 days and we will provide you with full guidance on defective and wrongly shipped products.

Please keep the box, order list and barcodes until the final resolution of the matter is delivered.


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  • puer9@naver.com
  • SAT / SUN / HOLIDAY OFF
  • Company PUER
    Owner & Admin KIM SUNG HEE
    Business no. 330-16-01124
    Online-order no. 2019-Seoul,Seongbuk-0856
    Address (05247) B02. 144. Gucheonmyeon-ro. Gangdong-gu, Seoul, Republic of Korea
    E.mail puer9@naver.com
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