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[Before Delivery] Can I exchange products before delivery?

Posted by PUER HOMME(ip:)

Date 2021-07-05

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If your order status says [Preparing for Shipping] then we can process with exchange for you.


Please contact our CS center(puer9@naver.com) with the URL or name/code of the item as well as the order number.


But if an item is already shipped, then the exchange will no longer be available, if you choose a sold-out item for an exchange,


we will be shipping out the original item you first purchased or suggest a refund. Please request for exchange within 3 days of purchase.




*The replacement items must be of equal or lesser value to the canceled items.


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  • puer9@naver.com
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  • Company PUER
    Owner & Admin KIM SUNG HEE
    Business no. 330-16-01124
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